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Frequently asked questions and answers
I am a farmer can i sell my crops directly from here ?
Yes, the crops that you grow could be directly sold here .
Where can i sell and buy the crops ?
Click on marketplace tab on our website you will directly go to our marketplace.
How can i contact directly to the buyers/sellers
For that visit our contact us page.
Can i buy directly from farmer?
Yes you buy directly from farmer.
Are the goods sold here organic?
It depends on the farmer.
Are there any middlemen between sellers and buyers?
No, there are no middlemen between sellers and buyers.
Can i exchange an item?
It depends on the farmers opinion.
Can i change my delivery address after i place my order?
Unfortunately, you can only change the delivery address before the order is dispatched. You’ll have to contact the seller directly to request that the order be cancelled or to change the
How to cancel or chnage my order?
Contact the seller for cancellation or changing the order.
What payment methods do you accept?
We accept all kinds of payment methods like credit/debit cards, UPI, and cash on delivery.
Is it safe to use my debit/credit card in Frameasy?
Yes, it’s safe to use your debit/credit card in Farmeasy.
Is cash on delivery option available?
Yes, cash on delivery option is available.
what am I supposed to do if the product is faulty?
You have to contact the seller.
How do I contact customer service?
For that you can visit our contact us page.
Where do you deliver?
At present, delivery is available only in Karnataka.
Is there a minimum order value for free delivery?
Since farmers are the ones who deliver the products, it depends on them to provide free delivery.
Will the payment be credited directly to my bank account?
Once we approve the payment, it will be credited to your account.
How to register in Farmeasy?
Visit the Farmeasy login page, there you can register yourself by providing your basic information.
Are there any restricted products that cannot be sold?
Yes, there are some restricted products that cannot be sold in our platform like tobacco, alcoholic beverages.
How do i manage my orders and returns?
Visit vendors dashboard and you can see all the information related to your orders and returns.